Privacy Policy

1. Who We Are

AgentCorti ("we", "us", or "our") is an AI automation and virtual agent service provider. We help businesses streamline workflows, automate communication, and enhance productivity using AI technology.

We are committed to protecting your personal data and respecting your privacy. This Policy explains what data we collect, how we use it, and your rights.

2. Data We Collect

We may collect the following information:

• Contact details (name, email, phone)
• Business information you voluntarily provide
• Cookies and analytics data (Google Analytics, Meta Pixel, etc.)
• Marketing preferences
• Payment details (processed securely via Stripe or PayPal — we never see full card information)
• Call, chatbot, WhatsApp or voice agent interactions (where applicable)
• Operational metrics (e.g., number of calls handled by AI agents — no sensitive data)

We do not intentionally collect or store sensitive personal data unless a client specifically requests and consents to it.

3. How We Use Your Data

We use your data to:

• Provide our AI services and automations
• Improve user experience
• Respond to enquiries
• Send marketing communications (with consent)
• Track site performance and advertising
• Process payments
• Provide analytics and metrics to clients

4. Cookies & Tracking

We use cookies and tracking tools such as Google Analytics and Meta Pixel to improve our website and marketing performance. You can manage cookie preferences in your browser at any time.

5. AI, Voice & Automation Data

When using our AI agents, voice agents, or chat systems, we may process interaction data through platforms such as:

• OpenAI
• Vapid (voice agent platform)
• WhatsApp Business
• n8n / automations
• GoHighLevel (CRM)
• Calendly (bookings)

We process only the data required to deliver the service. In many cases, data is stored on your chosen cloud systems, not ours.

6. Data Storage & Retention

• We store minimal data ourselves (mainly analytics and operational metrics)
• Client data processed by AI agents is stored on your own CRM or cloud platform where applicable
• We retain non-sensitive data for long-term operational and record-keeping purposes
• You may request deletion at any time (see Section 9)

7. Sharing Your Data

We may share data with trusted third-party processors such as:

• OpenAI
• Google
• Meta
• Stripe
• Calendly
• WhatsApp
• Vapid
• GoHighLevel
• n8n

We never sell your data.

8. International Data Transfers

As a global service, your data may be processed internationally using secure, GDPR-approved Standard Contractual Clauses or equivalent safeguards.

9. Your Rights

Under GDPR and applicable laws, you may request:

• Access to your data
• Correction
• Deletion ("Right to be Forgotten")
• Data export
• To opt-out of marketing

Contact us at agentcorti@gmail.com to make a request.

10. Children

We do not knowingly collect or process data relating to children or minors.

11. Security

We use encryption, secure third-party platforms, and access controls to safeguard your data.

12. Updates to This Policy

We may update this policy occasionally. The latest version will always be available on our website.

13. Contact

If you have any questions or concerns about your data, contact:
📌 agentcorti@gmail.com